Mercedes-Benz of Long Beach

Mercedes Benz of Long Beach provided me with one of the best car buying experiences. Dez Desbiens was awesome! Treated me with respected and did not pressure me at all. He was upfront about price and really cared about how much time my family and I spent sitting around at the dealership. He went above and beyond to ensure our experience was top-notched. A true professional and because of him I will recommend Long Beach Mercedes to all my friends. Love the new CLS 550. CHEERS! more

Considering that we have purchased many cars over the years, the Long Beach dealership with their top notch salesman Toshiki Sato was the best experience to date. Furthermore, they regained our confidence in Mercedes-Benz after the insulting experience we had at the South Bay dealership. more

Gerson is great at what he does. There are other Dealerships closer to me, but I choose to come to Long Beach MB becuase of Gerson. more

The best car purchase experience ever!!! more

Cesar Romo is quite exceptional in his customer service. I trust him implicitly when it comes to what work is needed and/or necessary. I have been a customer at your fine establishment for about 4 years now and Cesar Romo has been my Service Advisor. I found him to be knowledgeable about the mercedes product and goes out of his way to meet the expectations of his customers. My ML 320 has been serviced at your fine establishment since I met Cesar Romo. I am quite satisfied with the service rendered. more

Joe O'Brien and Wally in finance did a fantastic job of putting the purchase together! more

Definitely a nice place to go to watch the game or after a sporting event. Chopped salad is amazing, and the lunch specials are an excellent value with individual pizza and salad. more

Very Happy and my wife loves the new car! more

Both my service advisor (Joe) and tech (Dewey) took note of the condition of my car (it's flawless, despite being six years old) and gave it extra care and attention. This means a LOT to me, and is a great way to earn my future business. more

Thanks for the excellent service. more

Joe is very respectful and courteous. more

After having an unpleasant experience with one of the Shuttle drivers my husband and I asked to speak to the Manager. The Manager was very appologetic and made sure that we were attended to by the other Shuttle driver even going as far as escorting us to the shuttle. Now that's what I call " Good Customer Service". This small gesture on the part of the Manager was a "Big Deal" to us and we appreciate his attentiveness. more

Gerson M is an exceptional service advisor. He is very professional, knowledgeable and attentive. Thank you for always treating me as if I was your only client. more

I would like to thank Juan G for always being so helpful and making it a much more pleasant experience to bring my car in to get service. After taking my car to other mercedes dealerships and using other service advisers I would have to say he is by far the best one I have ever dealt with. more

Juan Garcia has been exceptionally helpful more

My first time at MBZ Long Beach....very pleased. more

Juan garcia was great very valuable to your establishment . What an asset he is !!! more

Han was very thorough with explaining the condition of my car and what repair was needed to be done. I think he did an excellent job with following up and taking care of my needs. more

Dez Desbiens was incredible straight shooter/bottom line/no nonsense and unbelievably straightforward. I leased a C300 in April 2009. I'm belatedly doing this review b/c didn't know you could do one for a car dealer. Anyways, I called around over a couple of weeks to multiple MBZ dealerships. Could not get a straight answer and/or they wanted me to come to the dealeship and/or the prices were inflated. Bear in mind, I live down street from Fletcher Jones MBZ, and really preferred to buy from them. But, FJ was too busy for me/couldn't get any timely info, etc. So, on a whim, I called Long Beach MBZ and asked for fleet and was transferred to Dez. Within 2 mins, he gave me a price that was way under anyone else. (He said "go ahead and shop it all you want....no one in OC will beat it"---well I already had shopped and knew he was right.) I was at dealership within 25 mins. The lease transaction took like 30 mins..possibly like 10 mins in Finance Office....By far easiest car purchase/lease of my life. I had to leave to go to a kid's party. When I returned home, Dez had the car delivered and waiting on my driveway. I never looked back....Dez, if you see this, apologies that I really never got to tell you this. more

Juan garcia was great very valuable to your establishment . What an asset he is !!! more