I don't expect much of my fridge. I don't use an ice maker or fancy water dispenser. I just expect it to keep stuff cold. I tried everything I pulled the plug, waited, and plugged it back in, hoping this would magically fix it. As it turns out, this method failed. The next day I had to throw out all my food :( and right after a great Costco trip too.
Distraught, I called Edward's Plumbing and air conditioning and was able to make an appointment quickly at a time convenient for me. The day of the appointment I called them 15 minutes after they were supposed to show up to double check if they were coming. They confirmed they were, but showed up 40 minutes late, so one star off for that.
Once there they identified the problem and explained it to me, which I appreciated. The cost was a little higher than I expected, but I know nothing about what fridge repair should cost so it may have been OK. Unfortunately I forgot about this 10% discount on website. I considered buying a new one, but they were already there and I just wanted a working fridge so I went ahead with the repair. They had the new part in their car and they fixed it really, really fast. My fridge has been working great ever since. Work is guaranteed for 90 days so that's good too.
For Pasadena dwellers- the City is still offering rebates for energy efficient appliances. I'm still not sure if I should have just gotten a new one, but you can get up to $340 or so in rebates so depending on how much your repair costs you may want to consider that.
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