My dog was really sick and I had to put him to sleep.
The receptionist was unfriendly and completely unsympathetic. I told them what needed to be done and they told me that I would have to wait a few hours. The reason was not because they were so busy (there weren't any customers at the time), but because the Vet wanted to take a lunch!
I know everybody has to eat but the least they could do was be a little more courteous. The staff there including the Veterinarian acted like I was imposing on their precious lunch time. :(
I walked out with my dog and never went back there.
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