I'm sure my star rating for this hospital would be lower if I had not been unfortunate enough to also experience U of M hospital. But, since I have something to compare it to, the rating goes up considerably.
I was hospitalized at Bronson Hospital in the short term care unit for 7 days due to abdominal blood clots. I was in an extreme amount of pain (I equate the pain with labor) and it took a while to convince the nurses of this. But, once they understood that I am pretty good at hiding my pain, they started taking me seriously. They were pretty good at answering the call button within 15 minutes or so. The vast majority of them were caring and compassionate. The nurse I had on my last day was absolutely wonderful. I was being transferred to another hospital and she worked hard to get me a private room so I could keep my baby and husband with me at night. She also made arrangements with her sister (who lives in the are of the other hospital) to allow my family to stay in her home! Talk about going above and beyond- we were basically strangers to her. I will always be grateful to her for that!
The doctors and specialists at Bronson suffer from lack of communication. None of them seemed to confer with one another, so they often gave me conflicting information. Unfortunately, this seems to be common in most hospitals.
The rooms at Bronson are very nice, clean, bright, and homey feeling. All of the rooms are private, which is a major plus! The food service is great. They give the patients a menu that they can order from at any time they wish between 7am-7pm. The food is okay, not great, but not terrible. You may be wondering how I know since I was sick. Unfortunately, I am a person that has almost never been sick enough not to be able to eat!
When I was transported to other parts of the hospital for testing, I was always transported in comfort, on a gurney, and brought back to the room quickly afterward. I didn't realize this was a special thing until I went to another hospital that did things quite differently.
All in all, this was a nice hospital to be in, if you have to be in a hospital. Of course, we would all rather be at home!
more