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Customer service F- - Review by Tanya L | Tj Maxx

Tj Maxx

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Customer service F- 8/26/2010

It was my worst experience with stores like TJ Maxx in Orem UT. I was very dissapointed. They ruined my day. They are absolutly irresponsible and they will not do anything to fix a situation!!!! I am not a picky customer, and it is hard to make me mad... I was shooping there, and their cardreader wasn't working, so I was using a credit card and I couldn't just go and take cash out of it, so I made an arrangment that I will be back next day. They said that it is totally OK! So I was driving all the way from Spanish Fork to pay for my stuff...and what I got! I was in line for 20 minutes, because cashiers were sooooo slow... It was only 4 people in line. After 20 minutes I finally could speak to a cashier. He told me that there was no bag for me!!! Imagine how mad I was. And he was so bored.I got NO help. My purchase was worth of 92 dollars. more
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