Pluses: Very clean facility. Friendly front desk. Cons: very overpriced. It is very clear they are primarily concerned with money. Check in is a hassle because they make you go through a ridiculous "exam" process where some tenager takes you into a room and asks you a bunch of medical questions about your dog. This makes sense for your first board but not every time. It didtn used to be that way. The report cards they give you after your stay are clearly contrived and made up by people who have not even dealt with your pet.
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