This was the detailer I usually recommend to anyone who would ask, until today. Usually they are a great value for excellent service. Usually my car is spotless in and out for around 20.00. Today my side passenger window was down during the ride through the car wash portion. It was up when I left it with them and went inside to wait for my super clean interior service (40.00) when I got back to the car the window was down on the passenger side, and I noticed there was still cheerios on the rear seat. Rather than complain since I had my 3 year old with me, I let it go and drove down the road. It was then I noticed the passenger door window would not close. When I got it home my father-in-law took it apart and found a bracket had broken. I do not think the car wash did this, but as I told the manager when I called them it would have been good customer service to let me know that the interior was washed with the exterior when the car went through the wash. Instead of me finding it out when I drove down the road.
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