Good: first guy nice and personable, lobby nice. Bad: their service really leave something to be desired. I dont think anyone there cares about your vehicle. incomplete job, didn't vacum the passenger seat when asked they vacummed but place my water bottle tipped over filling the passenger seat with water. when I pointed that out, excuses and not taken responsibility for their actions, (this was from one of the managers at that!!), Then they pushed my driver's mirror backwards braking it right out of its joint. Now the mirror wobbles when I drive down the road. Improvements: CHANGE YOUR MANAGER OUTSIDE!, RETRAIN people, learn how to TAKE RESPONSIBILITY for actions taken. "NO EXCUSES". Offer some type of compensation to customers when crap like this.. Other: My first trip there and will not go there again. THREE negatives in ons shot. I pointed out the failure to vacuum the seat, then my water suddenly dumped on the passenger seat and a broken mirror. You add it up! Too much for just a "mistake"!!.
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