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Thanks - Review by Alice F | Pacific Automotive

Pacific Automotive

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Thanks 12/12/2009

I came across Pacific Automotive by circumstance, my friend left the lights on my car outside the Timeout bar and when we went to go home the car was completely dead. We came back on Sunday to retrieve the car and called AAA and had waited almost an hour. All the Auto shops were closed, but one guy was getting some stuff out of his shop. I thought about asking for help but AAA was on there way. But then he approached me and asked if I need any help. I had explained what had happened and he offered a jump. we tried to jump it, but it was to dead. He went back and got a battery charger and explained we need to charge it slow to not damage the battery any further,just give it 10 minutes he said and hopefully you would be good to go. 10 minutes had passed and it started. Then he explained let it run for 5 minutes and restart to recheck to make sure I didn't get stranded. 5 minutes had passed and car restarted. He told me there could be battery damage and I would know when I left for work the next day. he said some times when a battery is damaged it will recharge but overnight could discharge or not retain the charge. When I went to pay him he would not accept pmt. I then learned he was the owner and was there that Sunday because he was moving the shop down the street to a better location. He gave me a discount card for new location and said he rather have a customer for life than just one day. Well he got me. I thing I most appreciated is how he explained everything throughout the process. more
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