Good: They said what they would do, did what they said!. Bad: The parking for service is a bit limited.. Other: I have not purchased a vehicle from them, but when I had an issue with my 2005 F-350 / trailer brake set up, I never felt like I wasn’t as important as some one that has bought from them. The problem? I was pulling a 5th wheel trailer with an aftermarket trailer brake and was cutoff. What was brought to my attention very quickly was under hard braking (trailer brakes lock down) the brakes on truck are ABS (don’t lock down) thus it started jerking the trailer. Yes, Ford has a fix for this safety issue..
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