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BUYER BEWARE!!!! - Review by karen c | Modern Bride & Formal Shop

Modern Bride & Formal Shop

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BUYER BEWARE!!!! 9/10/2009

If you should decide to purchase a dress keep your eyes wide open!!! What they"neglact" to tell you is that many of the in stock dresses have the designer name either stamped or embroidered right on the dress.At my fitting my friend noticed the word "sample" embroidered at the hem when once hemmed would have shown.The problem was corrected but it wasn't until we made the seantress(owner)take some letters out for proof it would not be noticeable.I was told I could order another dress-or have it hemmed to tea length.I had already paid for the dress and my son's wedding was 2 weks away.She could have cared less that I was unhappy.At the final fitting the owner was there and he too never checked to see if all was fine.I expected better customer service.This was a sample (free)dress for them-an expensive dress for me.I would never go back nor recommend them and their customer service leaves much to be desired. more
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