My window for service was 12pm-2pm. At 2pm when no one showed up I called the office to see if I was still on for that day. The girl made a call and said the service guys were running late but they would be there. At 2:35pm the girl in the office called and said the service guys were on their way to my house. I don't know where they came from but they didn't show up until 4:15pm.
RESPONSE FROM Arnold & Sons Plumbing Htg:
Steve my sincerest apologies that this happened to you. We strive to be better every day but sometimes fall short.
Can we offer you a $100 coupon for any future service with no expiration date?
If so please call the office and we will get that to you.
Again we are very sorry.
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