They've been very helpful at Spencer's Ventura Mattress and, obviously, they do custom mattresses. I bought for my parents a California King--and Spencer's sales staff did an excellent job. The staff was very friendly and offered good customer service on every occasion. They were always helpful and friendly, and it is hard to find good customer service these days.
My parents love the bed and have definitely been happy with it. They did a bunch of research before going to the store and were definitely well-educated on what they were purchasing before they did. Spencer's knows they have a good product, and they don't make people feel like they are being oversold like a used car sales lot.
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