When the originally scheduled plumber was not able to make it within the 2 hour time frame, the office sent another plumber (Joseph) who was there in 20 minutes. He was professional, thorough and pleasant...a really nice guy! He put on "booties" over his shoes to keep from tracking in any dirt, even putting them on the wheels of the machine he brought into the house to snake the drain!!
I knew when I first called and Diana said "how can I make you smile today?" that I was going to have a good experience with this company!
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