We are EXTREMELY happy with the work done by New Creations on our kitchen. Our experience started with Design where Erin worked with us in every aspect of the design and never complained or rushed us when we changed our minds. She accompanied us on all of the supplier visits and was instrumental in us being so happy with the final results. She also staid engaged throughout the project. The Construction phase went just as well. The quality of the workmanship was top notch. No mater how much mess was made, they cleaned up the job site EVERY DAY. The team was always checking in to make sure we were happy with what we saw and it was obvious that they really cared about us, our kitchen and making sure we had a great experience. Roy send us an email with a progress update and next steps almost every day, this in addition to maintaining a complete project list and calendar online that we could review and made our own comments. A couple of time we wanted to make changes in the design after the project was underway and while this is never optimum, Roy and his team went above and beyond to make sure that this process exceeded our expectations. The level of communication, customer focus and quality of the project were outstanding. If you want the best that Austin has to offer in custom Kitchens. I have NO hesitation in recommending New Creations.
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