However, we think the service charge is over-the-top and will look elsewhere next time.
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We also have your home appliance warranty program which we like very much even though our kitchen range never really got fixed.
RESPONSE FROM Total Maintenance, Inc.:
Thank you for your loyalty to TMI and for your time on the phone today. I am pleased that we were able to make this situation right with you and we look forward to doing business with you again in the future. I will be sure to let Blake know how pleased you were with his work! Thank you for choosing TMI. Jill
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