I am unhappy with what a tune up really was. I was expecting the air system to be cleaned and all that was done was diagnose problems. The area where we place the air filter is still filthy. I won't be calling again. Just to note though, the technician was awesome and very nice.
RESPONSE FROM Friendly Plumber Heating & Air:
I would like to apologize to you Christie if your tune-up was not performed properly. We have multiple meetings per week with our technicians to ensure all of our customers receive the best service possible. We offer a 100% satisfaction guarantee on all our services. Please give us the opportunity to make things right with you by calling (801) 410-0644. Thank you.
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