I wasn't satisfied with the long wait, about four hours after the initial time given me.
RESPONSE FROM Preferred Plumbing & Drain:
I apologize for the long wait. Sometimes our emergency service calls come in all at once and puts us behind. Thank you for your feed back. We are currently looking for and hiring more technicians to handle this issue better in the future. My office will be sending you a 10% off your next service if needed for your long wait.
Respectfully,
Bryan
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