Our technician Joe was experienced, thorough, and he said "he wouldn't leave until the job was done." He was here promptly at 8 and was here until about 1:30. He even ran a speedy errand to pick up the parts we needed. He cleaned out our unit and fixed all our problems. I was left completely satisfied with the service I received. This was our third time with this company, and their work is always perfect.
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