We are in Orlando, FL and over a year ago we started having problem with our A/C system. Within a year we had brought in two different A/C companies technicians and had no happy results. Now, a few days ago after my husband called many A/C companies for quotes and information, we choose the Orlando/Orange County Action Air of Florida. We were looking for a reasonable, reputable, dependable and trustworthy A/C company. Since the first time we called the office at 407-521-0400, we received an excellent customer service from the office staff. Then, when Mr. John Nowakowski called us to get more information about our unit?s problem and for pricing, we were very impressed with his extreme professionalism, courtesy, listening skills, polite attitude and expertise. We were very comfortable explaining to him the A/C issue we had and he patiently and clearly explained what it was wrong with it in full detail. He also informed us about their financial options which it was a relief for us. Mr. Nowakowski, the office staff as well as the crew are extremely committed to provide an outstanding and excellent superior affordable service. Their honesty, fairness, and trustworthiness are well beyond superior. \r
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The two gentlemen (Bob and Xavier) assigned to repair our system came in 15 minutes early and the work was completed sooner than we expected and the results exceeded our expectations. Before they started the job, they checked the system and informed us in detail the problem. They also covered our wood floor as well as the working area, very consider it of them. They carefully removed and dismantled the old air handler and replace it with a new one making sure there was not damage to the frame of the door where the unit is in the floor and walls of the hallway. The job was done with and extreme carefulness and neatness. These guys were very informative, professional, friendly and courteous. We received a fast, friendly, and professional top-quality service from a reliable, first class, sound company. We are extremely happy with my experience and the results of a job very well done. We highly recommend to anyone who might need or is in need of an A/C service to check Orlando?s Orange county Action Air of Florida first. We assure you, you will be very pleased and happy you did, period. In addition, they are very reasonable compare to other A/C companies we had called and had in the past. (Donald & M. Whitling) 05/05/2016.
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