Diane was marvelous. She helped me from her first email all the way through the purchase. No strong arming, just care and friendship. My husband, a retail manager for 35 years, said she was extremely professional without being cold or pushy, an exceptional recommendation from him. Diane saw to it that everything was efficient and speedy. She even followed up with a call to see if we were happy with the car after driving it home in rush hour traffic. Boy, we sure are!
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