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Editorial review from Citysearch - Review by citysearch c | Ginger's Party Rentals

Ginger's Party Rentals

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Editorial review from Citysearch 4/18/2016

HORRIBLE CUSTOMER SERVICE. I rented a carnival canopy that would serve as the center of my event and the canopy was rusty and broken. I called the store at that time and waiting 25 minutes to speak to the manager. She asked me to take a picture and send it to them, which I did. When I returned the canopy to them, the manager said it didn't leave broken and she wasn't saying I broke it but I couldn't get my money back. I will NEVER give them my business again and I would not recommend them to anyone else. I would suggest a new manager who knows how to deal with customers. more
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