Let's face it - it is always a bummer when you have to break up your day to have service people come in. But it has to be done now and then, and these folks are the best at it. They call you when the service person is on the way and let you know if there will be a big delay. So to the extent that it's always difficult to plan these things, they do a great job. Once in your home, I've always found the service folks to be courteous and efficient. Plus their automatic service plan keeps me on track to get the regular maintenance done, which I appreciate a lot.
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