Only two months after a great service experience itch Pride Plumbing, I had to call them again. On a Saturday, in the afternoon! My son discovered a leak from an elderly water heater. Since it was old enough to vote (and drink in any state), I knew it was time for a replacement. I called Pride, and Ross (the owner) answered on the scone ring.. I explained my dilemma, and he told me that the on-call technician was finishing up on an earlier call, and should be available in about an hour. He also advised me of what steps to take to avoid further damage (we actually had about a quart of water on the floor). Almost exactly one hour later, Sam Valle; my favorite tech, called me and reported he would be at my home in about 20 minutes. Sam arrived at 4:30, with a new heater, and completed the installation by 8:00 PM. When Sam was here previously, he had remarked on the age of our tank, and gave me an estimate on a replacement. The final bill was exactly the same as his estimate! I have already recommended Pride Plumbing to several friends, and will continue to do so ! This is a great company, with great employees!
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