I was very impressed with their response to our issue of no heat. A new heater was installed, area around it plastered, & the heater installation inspected by the City within 3 days. Excellent!
However, 7 years ago, Bay Cities installed the SAME Cozy heater. Shouldn't it have lasted longer than 7 years? The usage is low to medium & new parts were installed previously a year or two ago.
more