I requested service, a filter change and repair of my buzzing thermostat. Samuel M. arrived early, explained everything to me, changed the special filter I have and was very thoughtful to first show me the very dirty filter. He attempted to repair the thermostat but was unable to do so even after contacting the manufacturer. He suggested that he try a new filter to see if the buzzing continued and it didn't so I authorized him to install it. I was very satisfied with his care and thoughtful work especially that he explained everything to me.
more