Completely Unprofessional. Sent my newborn there and his bottles were often lost and if they were sent back they belonged to someone else's child with breastmilk of that mother. \r
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Call you to leave work to pick up your child every time there is an outbreak of possible fever or anything from another child - if yours has a minor rash, cough, temperature, or spits-up - expect their staff to be relieved of your child by having you miss work to rush to get them. \r
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My oldest son went there for after care. His father and I coparent. I explained that we often do not get the same invoices - therefore when I would go in to pick my children up, I would ask for any balances and charges I may not know about. \r
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I was told on 3 different occasions when asking for invoices - with my checkbook in hand - that ""no one was available to assist me at that time"". Weeks later, my son's father has a mark on his credit in excess of $900, a large portion of which was ""collection fees"" they applied and assessed after refusing to give me invoices and allowing me to pay whatever these unknown charges were, in person. \r
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Money-making goal. They will not allow you to bring your own diapers for your newborns, because they want to charge you $35 extra a month to make money on that end, too. \r
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As for the older children left in after-care, expect to find them sitting alone in a corner when you go to pick them up. Do your research, parents.
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