had a problem with sewer backup end February. Was told we needed to install a clean out valve on our front lawn. Then they would flush the system and all would be fine. Huge mound of dirt covered the area. gradually sank. As per installers direction my husband raked out the stones and threw don grass seed. In early July it backed up again. Manager, Herb, accused us of cutting the pipe or hiring someone to fix the lawn who had done that since his men couldn't find the pipe! The next morning the installer came out and found the pipe within 5 minutes. Put an extension on, flushed, and apologized. I updated Herb and asked for an apology. Its now August. Herb never responded. He has no business dealing with the public.
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