Well Sharon and Amy in service are a great asset to this dealership.
I have a hard time that the ownership of the dealership aren't so great on customer Service and gives little thought too dedication. I have been buying my vehicles there since 1989. I'm thinking its been 10 vehicles and they have all been brand new and paid cash for them all no financing. They have been pick-ups, Chevy's, Hyundai's sonatas and elantra's. I pass a plethora of deealerships from Oswego, Joliet, to Kankakee but I have always been treated wel there from the Sales people and the service department. my last purchase was a 2014 Hyundai Elantra. Part of the sale of the vehicle was to have my oil changes free there for the lifetime I own the car. The new dealership owner has decided not to honor that part of my sale which I feel isn't a good representation of your Hyundai Assurance with whole "Customer Satisfaction". This is very disturbing that dedication too a dealership Vehicle company isn't important anymore in these times. I would like someone from the Hyundai corporation to contact me. cell 630-278-0653 on this matter.
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