I give every department an A. The sales rep was knowledgeable about the products, was patient with all my questions and returned calls immediately. The technicians were well trained, friendly, worked hard and kept the work areas clean (laying drop cloths on the carpets, removing trash daily and sweeping up). The head installer also checked on the job site two times a day to make sure everything was running smoothly. The sales office was extremely friendly, spot on with the paperwork including the handling of rebate and warranty submissions and everything was done in a timely fashion.
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