I read a lot of reviews on this site about All American Smog Test. It is unfortunate that I only read them after visiting this service center. I feel much of the same pain that many of the people have reported here. This individual - Robert Padilla would have to be one of the worst shop owners I have ever come across. As many of the people here have noticed, he has a very bad attitude problem. He is a rude, obnoxious, unethical and dishonest human being. There is no point in reiterating my experience at his shop since it was the same as what most of the people have indicated here. His quotes are always false. He will find ways to overcharge for his services by adding hidden costs. On top of that, he is a very rude individual who lacks common sense when dealing with people. A shop owner, in my opinion, must have integrity and some basic sense of customer service skills which I found to be lacking with Robert. As one of the reviewer wrote here previously -""I don't know if it's only women he treats like crap, but this guy was a complete a**hole!"" - in this area I must say that he does not discriminate. I usually do not post my experiences online but this guy really rubbed me the wrong way. I have already reported him to Better Business Bureau (BBB) and would encourage everyone who has had a bad experience with him to do the same. I sincerely hope that you find this post in time before its too late.
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