My belief is that Enterprise is really no different than the other rental companies. They strive to do their best and most often succeed. My last rental at SLC airport got me a Subaru Forrester which rode too rough at 80 mph on the Interstate. I called support, was told no other cars were available, but she checked again anyway. A Hyundai Sonata just came in and I got it still unwashed and was grateful. Made the swap no problem. It's a busy place, not well lit, somewhat confusing, but it's an airport; what isn't confusing!
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