I went to MSI Automotive because my father and family go there. I also live very close to this shop, so it's very convenient. I had gone in the past, a few years back, and had switched to a different place because the charges were a little misleading. Whenever they had a special out, the charges would always come out to be a little more. Also, it wasn't the friendliest of service, not that they have to be friendly, but sometimes it is nice to have nice service. I give them 4 stars because I don't think they really make an effort to remember me, even though my family goes there too.
Most recently, when I purchased a new car I asked them to inspect it for me. They gave me really good service this second time around. When I picked up the car, I noticed they had missed something and they agreed to look at it again free of charge. I received really good advice this second time, and they explained why they hadn't inspected that option the first time, which made sense to me. Curtis did a really good job explaining things to me which was really nice. When I did get back for the oil change, it was more money than the special again, but they showed me the fine print and that was fine with me. Overall, their work is very good!
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