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MSI Automotive

4.9
57 reviews
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id: 30861283
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123 Jordan St
San Rafael, CA 94901

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(415) 453-1262
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Auto Repair Shop

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Reviews
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Best

What I really liked about the guys over at Marin Sports & Imports Automotive is that they are very responsive. I brought my car in because it was displaying some really weird sym...

Worst

All reviews seem positive

Very honest and nice 4/29/2016

What I really liked about the guys over at Marin Sports & Imports Automotive is that they are very responsive. I brought my car in because it was displaying some really weird symptoms. I really appreciated that they listened to my concerns and paid close attention when I was describing the symptoms. The guys that I dealt with were very neat and clean and I could tell that they cared more about getting my car back to 100% than they were about trying to get as much money out of me as possible. They are really honest guys and I really felt I could trust them with my car. These guys are the best and I refuse to take my care to anyone but them. more
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They go the extra mile 4/7/2016

I like people who can meet a need, even if that need is something that is not normal or the situation is irregular and the guys at MSI Automotive do just that. I had broken my leg and was stuck in a medical care facility but my car was badly in need of service. Curtis came and got my car and really took care of everything for me which was great. I really appreciated that he did something out of the ordinary to make sure that my car and I were really taken care of. I really like that I can trust Curtis and the guys who work there to help me out when I am in a pinch. They do really good work and my car always runs significantly smoother whenever I take it(or they pick it up) to these guys. Their prices are very reasonable and I recommend them to you if you are in need of a good mechanic! more
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I use them for everything 3/31/2016

I have used the services of the guys over at MSI Automotive for years now and I honestly use them for everything. Any issue or problem I have with my car I always come to these guys because they are the best. They are very honest and they really work with you to help you take care of your car and get it back to running at maximum efficiency. The guys that work there are always great and really accommodating to my schedule. I am always impressed with their turnaround time and how they do it so quickly without sacrificing even a tiny bit of quality. I would definitely recommend them to anyone and everyone because they are really just that good. more
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A Professional Company 3/30/2016

MSI Automotive is a really great company that provides excellent services. They do exactly what they say they're going to do. Their prices are comparable. We've been using them for many years and will continue to use them. more
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Very good experience! 3/18/2016

MSI Automotive has done many things for me- replaced transmissions, alternators, and all kinds of other normal service stuff. I have been going to them for the past 3-4 years, and I like them because they are just good mechanics. It is a little bit more expensive, but you get what you pay for. The only reason I didn't give them 5 stars was because sometimes there have been a few small mistakes. The last time I was there, I had them replace my brake pads, and I told the guy I wanted the best quality. Then, as I was hitting the brakes hard, one of the brake pads cracked because he had not gotten the best. When I took it back he charged me to buy another brake pad. A long time ago when I asked for a new transmission, the project ended up going over budget. However, they are good mechanics and they always take care of the problem. more
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They do great work and they are very nice people. 3/1/2016

MSI Automotive work on our business vehicles and also on our personal vehicles and they do great work and they are very nice people. Their price is pretty good, definitely comparable to others in the area. I have been using them for at least 10 years so that should say enough about them, they are friendly and professional. more
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Great service, great people 2/26/2016

MSI Automotive has done a number of things to my car and I've had nothing but good experiences with them. They've tuned my transmission, done oil changes and maintenance work to upkeep my vehicle. The mechanics are very meticulous, clean, and thorough. I've been taking my car to MSI Automotive for five years and I won't go anywhere else. more
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Fair and honest. 2/16/2016

They worked on my Volvo for many years. Curtis was honest with me, gave me what information I wanted, gave recommendations. I could trust him. I was never disappointed with the repair or anything. Everything is completed in a timely manner. He is a little more expensive than my previous mechanic who went out of business, but I don't know that he is any more expensive than anyone else. My previous mechanic transferred all his customers to Curtis and I went straight there. I highly recommend Curtis. more
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Trustworthy and good. 2/10/2016

MSI Automotive is great. I just feel like they are very knowledgeable and very honest. I've been a customer for a long time and what keeps on bringing me back is that I trust them. I have an older car and they know that I don't tend to invest a lot of money on it but they give me good advice about what I should invest in so I can keep it going. more
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Honest, reliable. 1/27/2016

MSI Automotive were great they have been a great find. I was previously using chain stores and although the service seemed fine we felt like we were spending a fortune. First off Curtis' place is spotless, I have the utmost faith in him and I have been using them now for about 4 years. They have done work on both my Mercedes and our Acura MDX. We have never had any issues with the staff or the service, they are outstanding. more
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Affordable, quality auto service. 1/26/2016

I have gone to MSI Automotive in the past, most recently I went in for a tune up and they are good about getting me in quickly and doing affordable work while getting me back on the road quickly. The biggest thing for me is it is easy to get an appointment there, which is not always the case at other locations. Quality work from a quality company. more
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Quality Work 1/15/2016

I've used MSI Automotive several times; and they do an absolute great job each and every time I take my vehicle in for servicing. There's times when I expect to pick up my car after a few days and I get a call back the same day I dropped it off stating that the services was completed and to pick up my car. I'm very pleased with MSI Automotive. more
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Really good customer service. 1/6/2016

I have used MSI Automotive services for about 20 years, they are really reliable they also do a very good job. I got to Curtis, the owner for advice when I'm interested in buying a new car. more
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Great and reliable service 12/21/2015

I've been using MSI Automotive for over ten years and they service my car whenever I need work done. They keep me up to date on what's needed and they're very reliable. I love how easy it is to schedule an appointment with them and it's always a pleasant experience. I continue to go back because they're honest and give me great advice, they're always willing to answer my questions and I can always trust them with me car. I highly recommend them! more
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Honest and punctual 12/10/2015

I have been been with MSI for several years. I feel he is honest and he does a good job. The biggest thing for me is that he is very punctual. If he tells you to be there at 8:30, that'ts when the work will begin, and honest appraisals. Bill M. more
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They were on time and did good work! 12/3/2015

I've had Marin Sports and Auto Imports work on just about everything on my wife's car and my own car. They do excellent work every time and their customer service is wonderful. It's easy to schedule an appointment with them and I like that they keep us updated on the progress of our cars. Prices are very fair and I have yet to be disappointed. Always a pleasure to work with MSI Automotive! more
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Great service and great advice 12/1/2015

Marin Sports and Imports Automotive is a company that you can count on. The staff there are extremely experienced, competent, and thorough with their work and I can trust them to be honest with me about my car. I don't feel like they try to get me to pay more for extra unnecessary services and I can count on them to give me good advice as to when to fix something right away and when to save it for another time. I've been going to them for over five years now for minor and major tune-ups and some more extensive repairs and have always had a great experience working with them. Their prices are competitive with dealerships and for the quality of their service and workmanship, I will defniitely keep going back to MSI! more
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Dependable, friendly, and thorough! 11/13/2015

I've been going to MSI Automotive for a long time now because they are dependable, honest, and thorough with their work. I trust Curtis's judgment on all car-related maintenance problems. They keep me updated on the progress of my car and are honest with their services. I'd say their prices are reasonable and they always provide excellent customer service. I would absolutely recommend MSI Automotive! more
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Just a wonderful business!! 10/27/2015

MSI Automotive is just the greatest, nicest, and most high quality auto repair shop you can call and use. Everybody, from the office staff to the mechanics, just treat you so well. The scheduling and pricing were just the best. I highly highly recommend them to anyone and everybody. more
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Good service! 10/8/2015

The mechanics at MSI have been taking care of our two Toyotas for about 10-15 years. They do a good job at a very fair price, and the people there are honest and friendly and definitely know what they're doing. more
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Owner Message

  • MSI Automotive has been providing reliable services in Marin County and San Rafael, CA since 1970. When Curtis Cronin bought the company in 1994, he developed an honest automotive repair facility that guaranteed reliable services at fair prices. With over 40 years of automotive experience, you can count on Cronin and his amazing team to uphold the highest of standards in auto repair and all that they do.

Additional information
  • Hours: monday: 07:30-17:00, friday: 07:30-17:00
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