I have a maintenance contract with them. Every time they come out, I am told I have major problems from mold in the attic unit (bought a blue light to dry up moisture) to duct work needing to be sealed (cost over $1500 after an hour of work). Yesterday, during a scheduled maintenance visit, I was informed I needed a new coil in the attic, the moisture (which the light was suppose to prevent) had rusted the existing one to the point of causing a leak. The salesman said I actually needed an entirely new system, but we could do a repair for $1770. This was suppose to be done this afternoon, I called this morning and told them, I decided not to do it right now. It had been working fine up until yesterday. They became very threatening, telling me my free visit would be billed for over $500. I am a female senior citizen living alone. I told them what I thought and hung up. My unit is 7 years old.
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