The tech from Arnold & Sons Plumbing came to fix a small issue for me. He came on time and was professional. His performance was good, and he fixed the problem, but it was very overpriced.
RESPONSE FROM Arnold & Sons Plumbing Htg:
Karen,
Thank you for your thoughtful words regarding your experience with Arnold & Sons Plumbing. I had a chance to review your service call and pricing. It appears that an extensive amount of work was performed over an 8 hour period at your home. I'm sorry if you feel the price was too high. I appreciate your kind remarks but feel compelled to satisfy your expectation on pricing. I encourage you to call our office during normal business hours to discuss your experience with me. We sincerely appreciate your business and thank you again for your review.
Best regards,
Brad Arnold
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