Stopped in for a oil change on my 2015 Genesis Sedan . I did not have an appointment but figured its a simple oil change at 8:30 am should be quick . Dealer ran my vin and noticed there where 2 recalls on my car. I knew about one of them I had just received a noticed the day before about one but was unaware of the second one. I explained to the adviser that I was sure they wont have the parts so just do my oil change and rotate the tires . The adviser then told me he did have the parts so I was OK how long is this going to take . I was told should have all done by noon. Approximately around 11:30 or so the adviser came to me stating I was going to kill him ! They did not have all of the parts in stock for the two recalls and on top of that the dealer didn't even have the oil filter for the car in stock !!!!!! So I had been sitting there all of that time and nothing was done to my car. Wow what great service on a 50 grand car that I just purchased.
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