I called Roto-Rooter in Spokane to pump my septic. They are in the middle of a move and have several new staff members in their office. This caused scheduling to be a bit of a challenge. They showed up late both days they were scheduled to be there but did make it on the day. They did call and reschedule one day we had previously agreed on. This was not a big deal. I was assured that the tardiness was due to the office relocating and the scheduling staff becoming accustomed to the software they use. Once the field workers and techs got to the site, things moved quickly. Most of the personnel involved were professional and new their trade well. I feel like the job was in very skilled hands. The price was agreeable. I would use them again in a heartbeat. Thank you Roto-Rooter!
more