We were so impressed with Roto Rooter. We booked an appointment on their website at 6 a.m. this morning and immediately received a confirmation. About an hour later, they called to confirm and let us know the tech was on the way. His name was Wayne (Tech #108) and he arrived just after 8 a.m. He located the cleanout in the backyard, snaked it out to the street, and was very professional, friendly and informative the entire time. He answered our questions about preventive maintenance and gave us a complimentary bottle of Pipe Shield to use monthly. Plus, they guarantee the work for six months. The entire experience was an A+ from start to finish. If we ever need this service again, they will be our first choice for sure.
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