I had my brakes replaced by pro auto Denver in 2012. I had the car new sense 2006 I thought that was good sense I only drive about ten thousand miles a year. In 2014 I had a bad vibration when I used my brakes at higher speeds. Pro Auto in littleton Joe to be exact said I had to replace all brakes even though the front ones where good and two rotors. I was not happy my brakes only lasted two years and I let him know that. I think they over machined my rotors also. I called the dealer where I bought my car and brakes plus whom I had used for years. I was told I didn't have to replace the ones that didn't need rotors. I called Pro Auto and asked for Al Joe put me on hold for a few minutes and then came back and said Al was in a meeting and couldn't come to the phone. I told him what I had been told by the dealer and brakes plus and he said he was smarter than them. I also had my headlights redone for oxidation they did a bad job the stuff they put on is peeling off it cost two hundred and eighty some dollars. Joe did call and said he got a refund from the brake co I really wonder if that was true but they did give me a credit that could only be used on labor. I don't trust Joe.Then my motor mount went out they replaced two mounts and eversense I have had a bad vibration when I start my car in the morning and when it is cold. I called and Joe said motor mounts don't cause vibrations. I took my car back and jake said it was the fuel injectors and the plugs they cleaned the injectors and replaced the plugs. It still vibrates. I called Jake and he said he would research it and get back to me, he never did I waited two weeks. I called took my car back in and Joe said we will replace another motor mount and that will stop the vibration. After telling me they don't cause vibrations.He tried to tell me he had told me this the last time I was there. I reminded him what they had said and done. I was not happy with them and I let him know. So he didn't charge me for the last motor mount. Thats good because it didn't fix the problem. To bad Brian left I am sure he would not have acted this way. I will not go back, its not worth the drive. \r
Penny Burkett
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