I cannot say enough good things about Airport Pet Emergency Clinic! My baby slipped on our hardwood floor and broke her leg. It was a Saturday afternoon and my vet was closed. I took her to APEC and was immediately greeted by the sweetest and kindest people who took little Foxy to the back to check her out while I checked her in. \r
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The young woman who checked me in immediately told me what the cost for the visit would be and told me if there were more charges involved, I would be given the amount to approve BEFORE I was charged. \r
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They kept me informed of everything - how Fox was doing, what they needed to do for her and the cost for the services to approve - I found that reassuring!! If I was to go the ER for anything, the cost would be way more than just going to my family MD and I would not know all the charges until I received the multiple bills in the mail! \r
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I am so thankful for the WONDERFUL staff, the excellent service, the upfront information of the cost and the care my baby received at APEC. These people are available when your personal vet is unavailable. Their hours are what most people would NOT want to work, yet when I needed help at an 'off peak' time, they were there. It is so reassuring to know help is available 24/7. \r
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Foxy is not just our dog, she is part of our family. Thank you, APEC!! You have made a wonderful impression on me. You are rated A+++++++ in my book and I will recommend you to anyone who has a need 'after hours'.
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