I picked up the car from Strongsville OH and returned it to Bedford OH (when I bought a new car). It took the Bedford site 3-days after being contacted to pick the car up from the dealership which is less than 1-mile away. After contacting Bedford OH location they told me to contact the Strongsville site. No one has ever answered the phone at the Strongsville location. One star. This mistake cost me $150+ when the entire rental charge should of been less than $100.
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