The service and quality of workmanship are first rate but for my repair I feel I was grossly overcharged. $1400 to repair a broken pipe in the laundry room! The invoice breakdown included $89 for initial trip/diagnosis, $166 to cut wall open, $533 to repair the pipe and (HERE IS THE EXCESSIVE CHARGE) $377 EACH FOR TWO BIBS! Up to the bib charges, I have no problem but I believe the rate charged was not for the hardware but for a complete repair including all the items previously on the invoice. I voiced my concerns with Sean Counsil and he did give a 10% refund but I can not honestly recommend Mike Counsil Plumbing if this is their pricing policy. Truthfully I believe they feel the got away with it because I was in a panic to get the repairs done and by the time the bibs were added to the cost we were well into the repair job. As stated, the service and workmanship is excellent but fairness is also a consideration.
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