Had service contract with this company for several years. Just found out we need a new furnace because it was not being cleaned properly. Was out in Sept. 2014 to clean furnace and now Jan. 2015 was told we need a new furnace because burner fell in. This should have been noticed in Sept. if cleaning was done properly. Also, just found out they say they put a part on that cost $800.00 without checking with us (on a furnace that they said need replaced). Will no longer deal with this company. Also last year at end of season was charged close to $600.00 for parts they put on this same furnace. Rosie A.
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