*****customer beware**********This is the worst company I have ever done business with. The tech showed up in a junker station wagon. never pulled out my washer I think he just took a break in my garage. Came in and told me it would cost me 365.00 for a new drain pump it was dead... I was told it was 150.00 for labor and 215.00 was cost of part. after some research I found out the part cost 106.00. I was forced to pay the infated cost of 49.99 service call .called the office only to get a dimwit little girl Savannah who said and I quote ""I don't know anything"" ""but I stand by my techs"" finally I talked to someone with a few more brain cells and she advised me to e-mail Peter York. after a week of going back and forth I was told he will not return my 49.99 because I basicly fixed it my self and didn't have another company invoice. I called other companies and they all had something to say about Reliable??? Go to youtube even a monkey can fix it really!!! 2 bolts and a few clamps only to find out it was a clog, not a drain pump a CLOG. these people are Rip offs. I have found quite a few web sites were there is alot of help to get the word out about companies like this and get the word out big and fast.\r
Heidi
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