The guys at Austin Rent Way get it! They know that folks renting equipment need it to work when they get it and they know that time is money. I've rented here many, many times and I keep coming back because of the great customer service and their attention to detail.\r
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It's not to say that I haven't had something breakdown but with all mechanical equipment problems happen sometimes. It's how they deal with these problems; giving extra time to complete the job, exchanging equipment if needed or in my last experience walking me through how to solve the problem (operator error) over the phone. \r
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I'll keep coming back.
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