I rented a motor home for a week. We visited them during the planning of our trip and they showed us multiple models before we reserved a vehicle. Our RV was ready to go on pick-up and we got a full orientation / explanation of all systems. The RV was new (7K miles on the odometer) and we had no problems. The fees and mileage allowances were clearly defined in the contract. We cleaned the vehicle before returning and received a full refund of our deposit. I don't have any hesitation to rent from them again.
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