I should have read the comments before wasting my time with Pepboys! I went to the Rancho Cordova Folsom Blvd. store to have a hitch and wiring installed on my Toyota pickup. I needed the job done that day for an important trip the next day. I called in the morning after looking at the internet schedule for the store it showed opened from 9 am to 3 pm. Of course I was scheduled at 3 pm. I was there at 3 pm, but forgot my wallet and had to run back home. Returning about 3:20 pm they began looking for the hitch, why they waited I don't know? Why they didn't have it before my appointment I don't know? So after looking for the hitch for around an half hour they finally found it and finally started!\r
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My friend came by and we left the store. The job was expected to take 1.5 hours. We were gone for 2 hours and when I returned NOTHING DONE! I asked, ""why""? Their excuse it was a damaged hitch. So instead of looking for another hitch at a different store they stopped. They also claimed they tried calling telling me my mail box was not set up! I have had this phone for over 2 years and yes the mail box is set up! My phone area code is 530 and I am sure they didn't or could not read and dialed 916! I asked them why didn't they wire the truck, they replied we didn't want to do anything without my permission. Of course if they read the work order they would of seen I did authorized the wiring!\r
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Don't waste your time with there 2 bit want to be technicians! I noticed they tried to say the comment was a year ago this happen 6-17-2014
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