While passing through OKC with an RV in-tow, my wife and I experienced a catastrophic failure of the water pump on our 2006 RAM 2500 CTD. We found ourselves stranded in a truck stop on a Friday afternoon; completely unfamiliar with the services in the area. A discussion of my problem with Jeff in Fowler’s service department reassured me that I had contacted the right OKC dealership to handle my problem. By Tuesday afternoon my RAM truck was completely and competently repaired for a reasonable price. We continued the trip to our home in Tennessee without further incident. I enthusiastically recommend Fowler’s service department in general, and talking to Jeff in particular, when the need for repairs or maintenance arises. Fowler’s treatment of my one-time, emergency repair job was first-rate. I can only envy the good care offered to regular customers.
RESPONSE FROM Fowler Dodge:
Thank you for your feedback, Jim. We are happy to hear that Jeff and our Service Department were able to assist you with your very important matter. If you ever pass through OKC and are in need of service again, we'd be glad to help!
more