I used them to fix my freezer ice dispenser, I wish i would have checked reviews first. once the tech fixed my outer problem with the mechanism closing properly to keep the ice from melting in the inner container i had to unthaw the inside, which i did and it still didnt work. So i had to call the tech Paul Sharov (who is also the area supervisor-I live in Beaumont) 4 times and harass him to get him to come back out and finish the job so I could have a working ice machine. I paid a nice penny to get it working. Then I called the office and the secretary told me the manager Peter York would call in 24 hours after I complained and never once a call back. i filed a complaint with the BBB because what I wanted was to only pay for the parts and get credited for the labor part being I had to call and call and call to get someone back here to finish the job. They responded with a No because I agreed to pay parts and labor. Well yes I did initially when I thought he would get it fixed in one try and not have to be harassed to come back. to finish it. POOR POOR POOR customer service and for the price and me having to HARASS someone to finish the job its ridiculous. DONT USE THEM!!!!! its more of a headache!
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